Refund and Return Policy for DopeArcades.com

Thank you for your purchase with DopeArcades.com. We value your trust in our brand, and as such, we want to ensure that you’re fully satisfied with your purchase. Please find below our refund and return policy:

Damaged Parts:

If you receive any damaged parts, please contact our customer service immediately. We are committed to sending you replacement parts free of charge as soon as possible.

Warranty:

We offer a 6-month warranty on all electronic parts. Should they malfunction or fail within this period, please reach out to our customer service for assistance. We will either repair or replace the part, depending on the circumstances.

Returns & Refunds for Unwanted Items:

If you change your mind about your purchase and no longer want the item(s), you can return it within 30 days from the purchase date.

To initiate a return, contact our customer service to get instructions on how to proceed.

Please note that the customer is responsible for the freight shipping return charges.

Once we receive the item and ensure that it is in its original condition, you will be refunded the purchase price minus the original shipping cost paid by DopeArcades.com and a 20% restocking fee.

Conditions for Returns:

All returned items must be in the original condition and in the original packaging. Items that show signs of use, damage, or missing parts (not due to our error) may not qualify for a full refund.

Refund Processing:

After receiving and inspecting the return, we will notify you of the approval or rejection of your refund.

Approved refunds will be processed, and a credit will be applied to your original method of payment within a certain number of days, depending on your card issuer’s policies.

Contact Information:

For any queries related to returns, refunds, or warranty claims, please contact our customer service at using the chat feature on the site or call 1 (844) 987 GAME.

We encourage our customers to inspect the product upon receipt to ensure that it meets your expectations. If you have any concerns or questions, our dedicated customer service team is here to support you.

Thank you for choosing DopeArcades.com. We appreciate your business.

CONTACT US

Our support and sales team are available during normal business hours Monday-Friday 9am to 5pm.  Please feel free to use the chat function or give us a call at 1(844) 987-GAME.  Outside of business hours can leave a message and we will respond the next business day.